Lessons Of Entrepreneurship - The Journey Of Reinvention
In every conversation, I'm looking for that nugget, that "Aha!", that moment of 'hmmm I hadn't thought of in that way' that will transform how we do business and life.
Consider this podcast your cozy coffee (or tea) table time, where captivating conversations with brilliant entrepreneurs and executives from around the world unfold.
I was told, that the person I am today can't possibly do what I have set out to accomplish in this entrepreneur challenge.
And YES they were 100% RIGHT.
It's going to take going on a Journey Of Reinvention ...
... A Faith and Business perspective for the Christian entrepreneur.
Becoming the person who can Do the things that lead to Having success in business and life. (I've paraphrased business Guru, Myron Golden's words.)
Join me, as I search for the Lessons Of Entrepreneurship that will lead to a fun & fruitful Journey Of Reinvention.
I'm your host, Priscilla Shumba.
Let's dive into our future as business visionaries!
For more information on our work, please check out our website at http://www.reinventingperspectives.com
Lessons Of Entrepreneurship - The Journey Of Reinvention
Is Great Service Becoming Extinct? | Customer Service For Maximum Profitability
Want to boost your profits without increasing your workload? The key might be in improving your customer experience! In this episode, we dive into how creating exceptional customer experiences can directly drive profitability and growth for your business.
What’s Covered in This Episode:
- Why customer experience is more important than ever for business success.
- The impact of customer satisfaction on your bottom line.
- Proven strategies to enhance your customer’s experience at every touchpoint.
- How small changes in customer interaction can lead to big profit gains.
What's rarer than great customer service? Building a brand on excellent customer service is a certifiably profitable way to set your small business apart from the competition.
Resources mentioned in the episode:
Define and Deliver Exceptional Customer Service: Proven strategies to maximize your profits by Dr Kelly Henry
Podcast Episode with Dr Kelly Henry: https://www.buzzsprout.com/1139753/7461427
Harvard Business Review. How I did it: Zappo’s CEO on going to extremes for customers by Tony Hsieh how-i-did-it-zapposs-ceo-on-going-to-extremes-for-customers
Salesforce.com. 7 Customer Service Lessons From Amazon CEO Jeff Bezos Jeff-bezos-lessons-blog
Time to REINVENT! #CounterCultureSuccess
Let's connect on Instagram
#CustomerServiceSkills #ExcellentCustomerService #BrandStrategy #EnhanceCustomerExperiences #CustomerServiceStrategy #DrKellyHenry #Zappos #Amazon #EffectiveCustomerServiceStrategy #MaximisingProfits #CustomerServiceAndProfitability #Entrepreneurship #SmallBusinessProfitability
Simple & strategic marketing solutions for the busy coach and consultant. Visit www.reinventingperspectives.com
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